Documentation
Routines
Recurring operational work, generated automatically and measured for compliance.
How routines work
Define a recurring template — Daily, Weekly, Biweekly, Monthly, Quarterly, or a Specific Date — with a priority, SLA hours, owner, department, and assignees. A background scheduler generates the task instances on time; "Run now — generate a task" creates one on demand, and routines can be paused and resumed.
Compliance
Each routine reports its compliance percentage and missed count. Open instances still inside their window are excluded from the denominator, so in-progress work never drags compliance to zero.
Rate & resubmit
Completed routine tasks are rated like any task. A requester who is unsatisfied can request a resubmit with written feedback — the task reopens to In Progress and assignees are notified.
On mobile
Routines are view-only on mobile; creating and editing them is done on the web.
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