Terms of Service

1. The agreement

These terms govern your use of the FlowX platform and website. By creating a workspace or accepting an invitation to one, you agree to them on behalf of yourself and, where applicable, the organization you represent.

2. Your workspace and your data

• Your organization owns the content created in its workspace (tasks, requests, documents, comments).
• Workspace administrators control membership, roles, and data exports.
• We process workspace content only to provide the service — see the Privacy Policy.

3. Accounts and security

• Keep your credentials confidential; you are responsible for activity under your account.
• Notify us promptly of any suspected unauthorized access.
• We may suspend accounts that threaten the security or integrity of the service.

4. Acceptable use

You agree not to use FlowX to:

• store or distribute unlawful content;
• infringe others' intellectual-property or privacy rights;
• probe, disrupt, or overload the service or other tenants;
• resell access without a written agreement with us.

5. Plans, trials, and billing

• Trial workspaces are free within their seat and quota limits.
• Paid plans are billed through Stripe in advance, monthly or annually, per the pricing page at the time of purchase.
• You can cancel anytime; access continues until the end of the paid period. Fees are non-refundable except where required by law.
• We may change pricing with at least 30 days' notice before your next renewal.

6. Service availability

We aim for high availability and take scheduled maintenance windows when needed. Service-level commitments, where offered, are defined in the applicable plan or order form. The service is provided "as is" during trials.

7. Termination and data export

Workspace administrators may close their workspace at any time (Settings → System), and may export workspace data before doing so. After closure, data is retained for a limited recovery window and then deleted. We may terminate for material breach with notice.

8. Liability

To the maximum extent permitted by law, neither party is liable for indirect or consequential damages, and our total liability under these terms is limited to the amounts you paid us in the twelve months before the claim arose.

9. Governing law

These terms are governed by the laws of the Kingdom of Saudi Arabia, without regard to conflict-of-law rules, unless a signed order form states otherwise.

10. Contact

Questions about these terms: mali@serviceamx.com.